Aaron Shier, a 19-year-old student from Hamilton, New York waited over 40 days to receive his iPod, but when he got it, it was a Hewlett-Packard make and not the Apple Computers model he chose. "I am still getting spammed and so are the people who signed up for me," he said. "They stay true to their word that they will get you out a product, but their customer service is miserable." Richard Strauss investigated the site before signing up and quoted their terms and conditions as "absolutely incredible". Strauss said the contract allows Gratis to substitute products, ignore complaints and change the number of required referrals. "In other words, they can pretty much do, or not do, anything they feel like doing," he said. "Pretty amazing."
A spokeswoman for the Better Business Bureau of Washington, D.C. , said that there were more than 30 complaints against the company, but all complaints have been addressed and listed as resolved. FreeiPods.com is owned by Gratis Internet who are also behind FreeCondoms.com, FreeFlatScreens.com, FreeDVDs.com and FreeDesktopPC.com. The company is planning to launch more sites within the coming days.
On the Spam side of the complaints, ask any moderator at Afterdawn.com about the huge amount of threads they have had to clear about FreeiPods.com. All of the users here who use other forums have also no doubt seen multiple threads there about FreeiPods.com.
Source:
Wired
Written by: James Delahunty @ 23 Sep 2004 21:03
