The company explained that the problems, which reportedly started on Monday around noon (ET), were the result of a software glitch. "The problem occurred during the loading of software to a critical component of our satellite broadcast system, which resulted in a loss of signal from one of our satellites. We expect normal service to resume midday [Tuesday]," a statement posted on the company's website reads.
Services are now reportedly back to normal. "XM Satellite Radio has resumed normal levels of service for customers who experienced outages or significantly degraded service starting yesterday," the company wrote on its site. "After you turn on your XM radio, please allow five to ten minutes to reacquire the XM signal." XM's program lineup includes Oprah Winfrey and Major League Baseball.
Sources:
Reuters
Betanews
Written by: James Delahunty @ 22 May 2007 19:23