Time Warner receiving more protests over tiered bandwidth caps

Time Warner receiving more protests over tiered bandwidth caps
Last week we reported that Time Warner Cable was planning to test "tiered" Internet access, each with bandwidth caps.

The plan received significant backlash from Rep. Eric Massa of New York, who promised to draft a bill completely eliminate "unfair" tiered pricing structures from ISPs. Massa added at the time: "I am taking a leadership position on this issue because of all the phone calls, e-mails and faxes I've received from my district and all over the country. Time Warner has announced an ill-conceived plan to charge residential and business broadband fees based on the amount of data they download. They have yet to explain how increased Internet usage increases their costs."

That criticism continues to come from all areas now however, notably in the areas where the tests are set to start soon, Rochester, N.Y.; Greensboro, S.C.; and San Antonio and Austin, Texas.



In Rochester, the city's largest newspaper has publicly called on Time Warner to explain its actions, and company executives recently met harsh criticism at any open public forum. The new website, StopTheCap.com is currently running as a way for users to protest the caps.

Alexander Dudley, spokesman for Time Warner Cable, added:
"Consumption of bandwidth is exploding, and that's good, but it requires a substantial investment in infrastructure. There's a vocal minority of heavy bandwidth users for whom this plan is unappealing, but we're not hearing from the overwhelming majority of our customers who will be unaffected by this."

Written by: Andre Yoskowitz @ 16 Apr 2009 2:33
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  • 13 comments
  • progrockt

    Quote:There's a vocal minority of heavy bandwidth users for whom this plan is unappealing, but we're not hearing from the overwhelming majority of our customers who will be unaffected by this.Yea, but wait until the caps actually start and customers receive their first bill. "we went over our cap last month how much?!?!"

    16.4.2009 10:04 #1

  • LissenUp

    Quote:Consumption of bandwidth is exploding, and that's good, but it requires a substantial investment in infrastructure. There's a vocal minority of heavy bandwidth users for whom this plan is unappealing, but we're not hearing from the overwhelming majority of our customers who will be unaffected by this."
    Call me pessimistic, but somehow I think this statement is F.O.S. and so is the exec. "Not hearing from" my ass. I just don't think people are going straight to their political rep before registering a complaint with their provider.

    16.4.2009 10:05 #2

  • SProdigy

    Glad to see an uprising... now do the same with the nickel and dime landline and cellphone charges!

    16.4.2009 11:53 #3

  • Run4two

    According to Stopthecap! TWC has shelved their metered billing plans in all test markets!

    16.4.2009 14:58 #4

  • david89

    i think they are lieing because they want make $1000 amonth or more internet service pay for what you use very bad idea only people won't affect is people don't know how use the pc and if want just check emails they should just bought the slow speed and not fastest speed or they could just use dial up. they just want find away charge 3 times amount per month for nonething.

    16.4.2009 15:13 #5

  • whoru

    Originally posted by david89: i think they are lieing because they want make $1000 amonth or more internet service pay for what you use very bad idea only people won't affect is people don't know how use the pc and if want just check emails they should just bought the slow speed and not fastest speed or they could just use dial up. they just want find away charge 3 times amount per month for nonething.You might want to proof read your comment before posting. I have to read this five times before I could understand it. And I thought my English was bad.

    16.4.2009 15:40 #6

  • windsong

    Originally posted by david89: i think they are lieing because they want make $1000 amonth or more internet service pay for what you use very bad idea only people won't affect is people don't know how use the pc and if want just check emails they should just bought the slow speed and not fastest speed or they could just use dial up. they just want find away charge 3 times amount per month for nonething.Are you 13 years old?

    16.4.2009 16:27 #7

  • bomber991

    Originally posted by Run4two: According to Stopthecap! TWC has shelved their metered billing plans in all test markets!Thank god, I was planning on calling my representatives soon but now it looks like I don't have to :D

    16.4.2009 17:17 #8

  • ThePastor

    Here is an article at PC mag

    Originally posted by Time Warner Company: "It is clear from the public response over the last two weeks that there is a great deal of misunderstanding about our plans to roll out additional tests on consumption based billing," Time Warner CEO Glen Britt said in a statement. "As a result, we will not proceed with implementation of additional tests until further consultation with our customers and other interested parties, ensuring that community needs are being met."
    From this article
    http://www.pcmag.com/article2/0,2817,2345430,00.asp

    16.4.2009 18:39 #9

  • Jimathome

    Well if my ISP started to introduce bandwidth capping my reaction would be very simple I would ditch them and go with the competition, and if 35% of there customers did just that they could end up the same way as GM

    16.4.2009 21:40 #10

  • JST1946

    You sound like a spammer.

    20 Year U.S.Army Veteran.Vietnam 1969-1972 101st Abn.Div.

    21.7.2012 18:52 #11

  • Xplorer4

    Originally posted by JST1946: You sound like a spammer.
    I hate to disrespect a Veteran, but pot meet kettle. You bumped a 3+ year old thread for this.

    Thermaltake Mozart TX Case - Core i7 2500K - MSI P67A-GD45 - 2x4 GB DDR3 Corsair Gengance - Sapphire 4890 1 GB Vapor X - 2xIntel X25-M G2 SSDs RAID 0 - 1x1TB WD Caviar Black - 1x1TB WD Caviar Green - 1x2TB WD Caviar Black - 1x2TB WD Caviar Green - Corsair HX520 PSU

    21.7.2012 21:30 #12

  • JST1946

    Well someone posted before I did I guess they removed it aleady.

    20 Year U.S.Army Veteran.Vietnam 1969-1972 101st Abn.Div.

    21.7.2012 22:04 #13

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