Gateway came in second place with 66 percent, showing the considerable lead Apple somehow has attained over its rivals. Hewlett-Packard and Compaq weren't two far behind in third and fourth place, achieving a 64 percent and 63 percent consumer satisfaction rating, respectively. Coming in dead last, with 58 percent consumer satisfaction rating, is none-other than Dell.
The ratings were made up from three categories; Useful, Easy to Use, and Enjoyable. While Apple scored well in all three - with 82 percent approving in the Useful category, 86 percent approving in the Ease of Use and 72 percent approving in the Enjoyable category - Dell set the low mark as being the only manufacturer to receive below 50 percent, when it got 47 percent in the Enjoyable category.
Written by: James Delahunty @ 17 Apr 2009 20:29