A Finnish man purchased a PlayStation 3 (PS3) console last year for €268.90. At the time of purchase, the product was being presented with capabilities to install an alternative operating system, such as a Linux distribution.
However, it is well known now that Sony decided to axe the popular "OtherOS" functionality, citing security concerns. Consumers who had previously purchased the console would see the functionality disappear after installing a firmware update.
Choosing not to install updates in an attempt to preserve the OtherOS functionality would cripple other functions of the console, such as online features, and could block out newer game titles.
The man at the center of the case in Finland, which was brought to the Consumer Complaints Board, lost the ability to use an alternative operating system after an update was installed from a new game. He was seeking €150 in damages for the removal of the OtherOS feature.
The CCB said that the removal of OtherOS crippled console features that were present at the time of purchase, and agreed that consumers should be compensated. It recommended that the manufacturer and seller of the console pay €100 jointly to compensate the man.
The CCB does not have the power to enforce its ruling, but the opinion of the CCB in Finland is considered by the courts in a dispute.
More info (in Finnish): Uusi Suomi
Written by: James Delahunty @ 21 Apr 2011 11:18
