The company, through some strange glitch, ended up sending her five. After emailing Best Buy to let them know what had happened, she then contacted the Consumerist asking what she should do in the situation.
Consumerist was able to get in touch with Best Buy, after Alexa couldn't:
Good afternoon, Alexa. Laura, from the Consumerist, contacted us here at Best Buy on your behalf. First and foremost, I wanted to let you know how much we appreciate your honesty. That is so rare in this day and age and I sincerely thank you! We here at Best Buy acknowledge that we obviously made a mistake, but in the spirit of the holidays, we encourage you to keep the additional iPads and give them to people in need -- friends, family, a local school or charity.
Happy holidays, all.
Written by: Andre Yoskowitz @ 9 Dec 2012 11:53