AfterDawn: News

Hotmail users missing their emails

Microsoft has been bombarded with reports to start the new year, each claiming that their old Hotmail messages have disappeared.

Some of the other reports claim that their inboxes have been automatically moved to the "deleted mail" folder, without user consent.



Windows Live support has responded by saying they are aware of the issue, and are currently working on a fix.

Hotmail/Live is the most used email service in the world, with 360 million users.

"At this point it appears to be a limited issue, and Microsoft is working with individual users who are impacted. We apologize for any inconvenience to our customers," says Microsoft spokeswoman Catherine Brooker.

Written by: Andre Yoskowitz @ 2 Jan 2011 1:47

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• 15 comments

• hikaricor

  Luckily we all stopped using hotmail half a decade ago.
  
  Right guys?

  2.1.2011 02:22 #1

• chris203 (unverified)

  Originally posted by hikaricor: Luckily we all stopped using hotmail half a decade ago.
  
  Right guys? I have noticed all my inbox messages were gone more than a month ago, I did not complain, because yeah I stopped using it :) only for messenger!

  2.1.2011 02:46 #2

• xboxdvl2

  i still use hotmail.had my hotmail account hacked a few years ago suspect it was cause i was using the internet at a public library and possibly forgot to log out.all my emails were deleted.ive never had a problem with hotmail.its working fine for me.
  

  PS2 with 12 games.
  pc-windows 7,intel core quad Q8400,4 Gb ddr2,WD 500 GB hdd,ATI Radeon HD 4550 graphics,AOC 22inch LCD moniter.

  2.1.2011 07:15 #3

• bam431

  Originally posted by hikaricor: Luckily we all stopped using hotmail half a decade ago.
  
  Right guys? Tru dat. Only problem is my gamer tag is linked to my hotmail account, So I still got it hanging around.
  

  http://www.pirateparty.ca/
  Xbox Live: war dog431 - PSN: bam431 - IGN: bam431
  Youtube: electrowaffle - Twitter: bam431

  2.1.2011 09:15 #4

• R01010100

  Originally posted by hikaricor: Luckily we all stopped using hotmail half a decade ago.
  
  Right guys? guess you missed the part that said hotmail/live is the most used email service in the world.

  2.1.2011 10:18 #5

• molsen

  I use it for occasional use. I have other address for more important information. None of the ail has been deleted.

  2.1.2011 10:37 #6

• ddp

  only problem with that lately is getting a message from hotmail that the message i sent was delyed but not to resend it.
  

  2.1.2011 13:03 #7

• xaznboitx

  Originally posted by R01010100: Originally posted by hikaricor: Luckily we all stopped using hotmail half a decade ago.
  
  Right guys? guess you missed the part that said hotmail/live is the most used email service in the world. yes because I use only that account just for xbox live... some how my cousin can use gmail to sign up with xbox live.
  

  3.1.2011 02:50 #8

• axlman

  Hotmail is one of the worst free email servers out there. Plus, they delete everything you have and deactivate your account if you don't log in for 30 days.
  
  I stick with yahoo and gmail

  3.1.2011 10:51 #9

• axlman

  Hotmail is one of the worst free email servers out there. Plus, they delete everything you have and deactivate your account if you don't log in for 30 days.
  
  I stick with yahoo and gmail

  3.1.2011 10:52 #10

• bam431

  Originally posted by axlman: they delete everything you have and deactivate your account if you don't log in for 30 days. And that's a bad thing?
  
  
  

  http://www.pirateparty.ca/
  Xbox Live: Rogue Jello - PSN: bam431 - IGN: bam431
  Youtube: electrowaffle - Twitter: bam431
  i5 760, P7P55D-E, Vapor-X HD5770, 8GB DDR3, 1TB HDD,

  3.1.2011 11:02 #11

• xboxdvl2

  I thought it was 3months until they deactivate and delete not 30days.
  

  PS2 with 12 games.
  pc-windows 7,intel core quad Q8400,4 Gb ddr2,WD 500 GB hdd,ATI Radeon HD 4550 graphics,AOC 22inch LCD moniter.

  3.1.2011 20:14 #12

• ddp

  30 days the last time i checked.
  

  3.1.2011 20:50 #13

• Zoo_Look

  Originally posted by xaznboitx: yes because I use only that account just for xbox live... some how my cousin can use gmail to sign up with xbox live. Was/is xbox-live tied to hotmail normally then? I know I have G-mail tied to my Windows-live account, and my mate has HIS G-mail for xbox-live too.
  

  7.1.2011 08:35 #14

• Gorgoroth

  Had my hotmail account for many, many years... Got a large filesize storage quota, and have had users send me MP3's (mostly bands doing promo spots for my weekly online radio show). Still got messages in my inbox from 8 and 9 years ago too (reminds me, I need to go weed those messages out!) Their mailing list and contacts settings are nice especially when I need to email a bunch of record labels at once to let them know what's going on... Yeah, I kinda dig hotmail... Service is slow at times, but very reliable. Has been that way for years... Did I say that already?
  

  Vibrations of Doom Magazine
  The world's oldest and longest running online music magazine.
  http://vibrationsofdoom.com

  7.1.2011 18:18 #15