The outages began in Africa, the Middle East and Asia on Monday but had spread to the U.S. and Canada by yesterday.
RIM says all stalled messages and emails have been sent out to devices so users are warned they may have a large influx today.
Co-CEO Mike Lazaridis did note, however, if you are still having issues you will need to pull the battery of your device, reinsert and then reboot.
The CEOs said they might compensate customers:
That is something we plan to come back to these customers on very soon. ... Our priority right up until this moment (has been) making sure the system's up and running. We're going to fully commit to win that trust back.
Written by: Andre Yoskowitz @ 13 Oct 2011 14:00