AfterDawn: News

Windows Phone 8 users getting reboots, freezing issues

Windows Phone 8 users have been reporting that their new devices are being hit with random reboots and freezing issues, certainly not something Microsoft or the phone manufacturers want to hear.

While the numbers are not great given the amount of phones that have supposedly been sold, they are large enough that at least Nokia has responded. A thread in their support forum over Lumia 920 freezing has run to 4 pages.



Most of the problems have been reported for the HTC 8X and Lumia 920, which are the two most popular WP8 devices. Blame has been slung everywhere for the issue, with some blaming the Facebook app, others blaming HTC hub and others blaming NFC applications.

Nokia had this response: "There have been reports of a small number of people experiencing this unusual performance on their Nokia Lumia 920. We are investigating but suspect some apps may be at the root of the issue when left running in the background. While we learn more, we advise people when finished with an application to navigate away using the back button to ensure it is no longer active."

Written by: Andre Yoskowitz @ 19 Nov 2012 11:43

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• 5 comments

• megadunderhead

  they shouldn't have to do that though when you close a app it should fully shut down if your app isn't then your o.s sucks
  

  19.11.2012 12:03 #1

• bloke2000

  Teething problems.
  
  iPhone 5, crap maps, purple haze.
  Jelly Bean 4.2, missing december.
  
  It is normal. There is an entire industry out there dedicated just to making bug tracking software. This software wouldn't be required if everything was perfect first time.
  
  (BTW, I don't give a c**p, I am not a Windows Phone user, just some thoughts).

  19.11.2012 12:05 #2

• ddp

  1 of the iphone 4's had antenna issues when supposedly held incorrectly.
  

  19.11.2012 14:04 #3

• xnonsuchx

  Originally posted by ddp: 1 of the iphone 4's had antenna issues when supposedly held incorrectly.
  Definitely when held 'oddly'...friends w/ the iPhone 4 had a hard time duplicating the issue and said they'd never actually hold ANY mobile device like that (at least for phone use). Even then, they could only get the signal to drop up to around 25%.

  19.11.2012 15:27 #4

• Vaccano (unverified)

  I bought a nokia lumia 920 yesterday. In about 5 hours of use, it has frozen 5 times.
  
  It is going back to the store today.

  20.11.2012 11:46 #5