Google to begin refunding $19 million to customers for in-app purchases

Google to begin refunding $19 million to customers for in-app purchases
Google has begun sending out e-mails to customers informing them that they may be entitled to a refund for in-app purchases made previously, as part of a settlement with the FTC.

Google reached the settlement with the FTC over the issue of in-app purchases, and how many parents may have been charged for in-app purchases made by their children when they didn't have permission to make them. Any user who made an in-app purchase between March 1, 2011 and November 18. 2014 could be eligible for a refund.



"We understand some parents might have been charged for in-app purchases made by young children who did not have permission to make those purchases," Google writes.

"As a result, we've added tools to help parents avoid unauthorized in-app purchases by their young children. We are also offering refunds in certain cases in line with our agreement with the FTC."

Customers can request a refund request until December 2, 2015.

via: Phandroid

Written by: James Delahunty @ 10 Dec 2014 7:04
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Google FTC
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