Netflix responds to criticism about automatic previews, here's how you disable them

Netflix responds to criticism about automatic previews, here's how you disable them
Netflix is the king of streaming for a good reason. Not only has it had very good content over the years but it has been on the cutting edge of technology and A/B-testing.

The company is known for trying out all kinds of things to improve the experience and, most of all, improve the viewer and viewing numbers. Most of this has resulted in an experience that competitors simply can't provide, but there are definitely occasional hiccups.

One of these is perhaps the automatic previews introduced not too long ago. When you are looking for one it is convenient that you get an automatically playing preview or trailer of the the show in question, and it definitely provides more in-depth look than reading a short synopsis.

However, when you are flicking through the titles, and perhaps just want to pause for a second, automatically playing random previews can be irritating as hell. Apparently after enough rants online, and in Netflix support inbox, the company has finally also acknowledged this.

Netflix has added an option to remove the automatic previews entirely. Their Twitter post makes it clear that it wasn't just one or two complaints they've received about this specific feature.

Now, if you want to remove the automatic previews, just follow these steps:

1) Open Netflix on your web browser and log in.
2) From the Who's watching? page select Manage Profiles.
3) Select the profile you wish to change.
4) Untick Autoplay previews while browsing on all devices.
5) Press Save.

After that you should no longer have to deal with auto-playing previews – - although Netflix notes that this might take some time to take effect. If you'd like it to be instant, you can just switch profiles.

Also note that this is profile-specific, so you must change the setting for each profile separately, if you so wish.

Written by: Matti Robinson @ 8 Feb 2020 14:34
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